BP wanted to make the experience of filling up a little better. Filling up is annoying, it never comes a the right time, it can feel unsafe at times and feel a bit dirty. BP rolled out a program to make the gas stations cleaner, better light and more customer friendly. This worked really well for existing customers, but how do you get more customers to the stations to experience this? We decided to create a program to make filling up a bit more fun.
Based on customers insights from both our loyalty program and the market we identified that the key audience that was filling up the most frequent had kids in the age between 8-12 years old.
We decided to create a campaign with the most popular kids platform Nickelodeon and their strongest IP at the time: Huis Anubis. Nickelodeon and Studio 100 created a tailor made game, that was built to get better the more cards you collected. We involved the Nickelodeon platform, the actors from the show and created an interactive website in the campaign. It was the 1st ever campaign globally that connected Nickelodeon with an oil company.
The results of the campaign showed the highest increase in new customers and a rise in frequency as well.